We reserve the right to modify this Agreement as the Service may require from time to time. Any modification shall be published at http://www.globe.com.ph, and shall become legally binding upon publication. It shall be your responsibility to be informed of any such modification by accessing the stated website from time to time.
In all circumstances, your continued use of the Service shall be deemed an unqualified acceptance of this Agreement and of any modification.
The GoWiFi Service
GoWiFi is available to users of Wi-Fi enabled devices wherever there is a GoWiFi hotspot. We do not guarantee the suitability of the Service for any specific application or purpose intended by you. Signal strength may vary or fail altogether due to certain factors which are not within our control, including but not limited to building structure and material, natural or artificial barriers, electrical interference, and/or weather conditions. We will not be liable for any loss or damage arising from such interference or failure.
The speed range may vary between users and is subject to device used, hardware and software limitation, distance between you and GoWiFi’s access point, source of website, and other external factors.
You accept and agree that we do not warrant that the Service will be provided uninterrupted or free from errors or that any identified defect will be corrected.
We will not be liable to you for any loss, liability, costs and/or damage whatsoever (direct, indirect, or consequential) in respect of any matter howsoever arising (whether in tort, negligence, or otherwise) in connection with the use of GoWiFi.
Free GoWiFi Access
Free access to GoWiFi will be available in some locations. The free minutes (if applicable) and speed may vary in these locations. We reserve the right to modify the number of free minutes or discontinue the free access without any liability whatsoever to you.
We also reserve the right to push/display advertisements and send SMS notifications during your access to the Free GoWiFi.
Paid GoWiFi Access
You can upgrade and extend your access time, using your mobile number (any network) as primary login. A verification code will be sent to your mobile phone as part of the security process. You can upgrade to the GoWiFi Premium (Auto) service by availing of any of following paid GoWiFi offers:
Paid access to GoWiFi will be available in some locations. This will be open to all subscribers. We reserve the right to modify the availability of the service without any notice to you. The GoWiFi offers and payment method (i.e. carrier billing, credit card) may also vary depending on the available options.
Paid access to GoWiFi is also available to selected international mobile numbers. We reserve the right to modify the country codes that can avail of the GoWiFi paid offer without any prior notice. The GoWiFi offers and payment method (ex. carrier billing, credit card) may also vary depending on the available options.
You can only have one GoWiFi paid offer at a time, subject to availability of remaining load balance or spending limit.
You can avail of the paid GoWiFi at any time and need not consume the allocated daily free access before doing so. Whichever paid GoWiFi option you choose, you will always be prompted to confirm your selection when purchasing and beginning a browsing session. You will be prompted to choose a new paid GoWiFi option once your applicable validity period expires or once your total volume allocation is fully consumed.
The volume allocation for each paid GoWiFi option must be consumed within the corresponding validity period. Any unused volume allocation shall be forfeited at the end of the applicable validity period, and you will not be refunded for any fee that you paid. Unused volume is not convertible to cash.
The behavior of your wifi-enabled device is your responsibility. We will not be liable for rapid volume consumption brought about by reasons such as but not limited to automatic synching, updating, and download. You will not be refunded for any fee that you paid.
One day shall be counted as 24 continuous hours begining from the confirmation of the selected paid GoWiFi option.
GoWiFi reserves the right to send you SMS notifications.
GoWiFi is not responsible for any charges or expenses levied by third parties (such as credit card charges, unplanned overdraft charges, etc.) in relation to your purchase of any of the paid GoWiFi options.
We reserve the right to modify or update the paid GoWiFi offers at any time and without prior notice or consent.
Your mobile number will serve as your primary login at all GoWiFi Auto hotspots. You will be asked to verify your login on occasions as the GoWiFi Service may require. You are expected to hold your primary login details securely and not to share them with any other person. We shall not be liable for loss resulting from unauthorized use of primary login details. We reserve the right to use other forms of login (ex. Facebook, survey, email, etc.) to access GoWiFi.
You may contact us for any concern regarding GoWiFi through the following:
You agree that we shall be entitled to retain any data or information relating to your use of the GoWiFi Service. The data or information shall include but not be limited to those relating to the device used to access the GoWiFi Service, the application, MAC address, IMEI, build number of the device, local storage, cookies, and other anonymous identifiers.
We shall not use any personal data collected by the GoWiFi Service except in accordance with this Agreement.
We own all rights to the the name “GoWiFi”, to the GoWiFi Service, and to any related intellectual property rights. We also reserve the right to use the GoWiFi Service or any of its parts or systems for advertising purposes. You agree that we can use any or all data or information that we obtained through the GoWiFi Service, including, without limitation, your primary login information, for advertising or for any other commercial or sponsored service.
Acceptable Use Policy
You agree not to use the GoWiFi Service to:
Except if we publish a claim or notice, we will not and do not exercise editorial control or review over the content of any website, electronic mail transmission, newsgroup, or other material created or accessible over or through the GoWiFi Service .
We shall take any one or more of the following actions, or other actions not listed, at our sole discretion, in response to a violation of the foregoing Acceptable Use Policy:
Limitation of Liability
We shall provide the GoWiFi Service on an “as is” and “as available” basis. We offer no expressed implied or statutory warranties. You agree that we give or make no warranty or representation that the GoWiFi Service or any part or component thereof:
Further, we do not represent or warrant that the information accessible on or through the GoWiFi Service is accurate, complete or current, and all information, including prices and availability, is subject to change without prior notice to you.
You assume all the risks associated with your use of the GoWiFi Service, with any information available and/or accessed through the GoWiFi Service, and with any security feature provided for the GoWiFi Service. We are not responsible for loss of data. You are solely responsible to ensure that your data is properly backed-up and stored in a secure location other than in the GoWiFi Service.
We shall not be liable to you for:
In any event, our cumulative liability to you for any and all claims for loss or damage resulting from your use of the GoWiFi Service or any of its parts or components will not exceed the total amount of ONE THOUSAND PESOS (Php1,000.00), regardless of the actual amount that you have spent on any paid GoWiFi option immediately preceding the event that gave rise to the loss or damage.
Governing Law and Venue
This Agreement shall be governed by and construed in accordance with the laws of the Philippines, without regard to any conflicts of law rules. Any dispute, controversy, or claim arising out of or relating to this Agreement shall be settled by arbitration in accordance with the Philippine Dispute Resolution Center, Inc. (PDRCI) Arbitration Rules then in force. Any other cause of action the exclusive jurisdiction over which is conferred upon the regular courts shall be filed, prosecuted, or enforced exclusively with/through the appropriate court in the City of Taguig, Philippines.
Updated as of 10 April 2017.